Privacy Policy

Quick Summary

1. Information We Collect

Personal Information

When you contact us through the form on this site:

• Your name and email address
• Your message
• Company, phone number, and interest area, if you choose to provide them

Service Data

For clients using our AI voice services:

• Voice recordings and call transcripts (with consent)
• Customer contact data you provide
• Call logs, outcomes, and analytics
• CRM and integration data
• Website and performance metrics

Automatically Collected

When you submit the contact form, we also record:

• Your IP address and browser user agent, used for rate limiting and abuse prevention
• The page you submitted the form from
• Your consent to store the submission and reply, recorded with each message

2. How We Use Your Information

• Provide and improve our AI voice services
• Process demo requests and follow up on inquiries
• Personalize your experience and optimize performance
• Send service updates and important communications
• Provide customer support
• Detect and prevent security threats
• Comply with legal obligations
• With consent, send marketing communications (opt-out anytime)

3. Data Sharing

We may share data with:

Service Providers

Trusted vendors who help us deliver services: cloud hosting and infrastructure, voice and telephony providers, payment processing, email delivery, and CRM platforms. This website is hosted on Vercel, which serves our pages and processes standard request logs. Contact form submissions are stored with Supabase, our managed database provider, on US infrastructure in Northern California. The notification email for each submission is delivered through Resend, also on US infrastructure. Fonts are served from our own domain, so no visitor data flows to Google Fonts.

Legal Requirements

When required by law, court order, or to protect the rights and safety of Magika AI and our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may transfer as part of that transaction.

4. Data Security

Data is encrypted in transit and at rest by our infrastructure providers. Access to production systems is limited to the founder, with multi-factor authentication on our infrastructure accounts. We keep our footprint small on purpose: no analytics trackers, no advertising pixels, and no third-party scripts on this site.

While we strive to protect your data, no system is 100% secure. We cannot guarantee absolute security but commit to best practices.

5. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate information
• Delete: Request deletion ("right to be forgotten")
• Restrict: Limit how we process your data
• Portability: Receive your data in a portable format
• Withdraw: Revoke consent for marketing or optional processing
• Opt-out: Unsubscribe from marketing emails anytime

To exercise these rights, contact us at contact@magika.ai. We respond within 30 days.

6. Data Retention

Contact form submissions are retained for up to 24 months, then deleted. You can request deletion sooner at any time by emailing contact@magika.ai.

Client service data is retained for the duration of the engagement, plus any period required for legal, regulatory, or dispute purposes, and is then deleted or anonymized.

7. Cookies

This website currently sets no cookies of its own. The contact form works without them, and we don't run third-party analytics or advertising trackers here. If that changes, we'll update this policy and, where required, ask for your consent. You can control cookies at any time through your browser settings.

8. California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected and used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we don't sell data)
• Right to non-discrimination for exercising privacy rights

9. European Privacy Rights (GDPR)

EEA residents have rights under GDPR including access, rectification, erasure, restriction, and portability. Our legal bases for processing include consent, contractual necessity, legitimate interests, and legal obligations.

10. International Transfers

Data may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards through standard contractual clauses and compliance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately.

12. Changes to This Policy

We may update this policy periodically. Significant changes will be posted here with an updated date and communicated via email when appropriate. Continued use of our services indicates acceptance.